XERO API OFFLINE

Incident Report for Cloud Depot

Resolved

All services restored

Posted Aug 15, 2019 - 10:15 AEST

Update

All services should be restored within the next 60 minutes.

Posted Aug 15, 2019 - 10:10 AEST

Update

We are starting to bring our services back online after the Xero outage

Posted Aug 15, 2019 - 10:00 AEST

Monitoring

Xero has completed the rollback - we will test on our end then turn the service back on once testing is complete.

Posted Aug 15, 2019 - 09:47 AEST

Update

Xero have identified the problem and are currently rolling back the release.

Posted Aug 15, 2019 - 09:41 AEST

Identified

Posted Aug 15, 2019 - 09:36 AEST

This incident affected: Autotask to Xero (My Accounting Toolbox) and Recurring Payment Service.