Xero API outage

Incident Report for Cloud Depot

Resolved

Xero have resolved the outage now
Posted Oct 28, 2019 - 18:49 AEDT

Update

Invoices are syncing again we are monitoring the situation
Posted Oct 28, 2019 - 17:23 AEDT

Monitoring

Xero is reporting the API is online but with degraded performance on the API we are still seeing errors on our end we will continue to monitor and provide a update once we have one.
Posted Oct 28, 2019 - 16:54 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 28, 2019 - 16:23 AEDT

Investigating

Xero is currently having a major API outage
Posted Oct 28, 2019 - 16:14 AEDT
This incident affected: Autotask to Xero (My Accounting Toolbox), Cloud Depot Web App (platform.clouddepot.com), and Recurring Payment Service.