AWS outage causing issues with Xero

Incident Report for Cloud Depot

Resolved

This incident has been resolved.

Posted Jun 14, 2023 - 12:07 AEST

Monitoring

Services are starting to come back online now. We will continue to monitor over the next hour before we update as resolved.

Posted Jun 14, 2023 - 07:23 AEST

Identified

AWS US-EAST-1 Region is causing issues with Xero. Our sync services are paused until its resolved.

Posted Jun 14, 2023 - 07:08 AEST

This incident affected: Autotask to Xero (My Accounting Toolbox) and Recurring Payment Service.