Connectivity issues

Incident Report for Cloud Depot

Resolved

This incident has been resolved.

Posted Jun 18, 2020 - 11:57 AEST

The issue was traced to our hosting provider we are monitoring the platform but are not seeing further errors.

Posted Jun 18, 2020 - 10:41 AEST

We are experiencing intermittent connectivity issues with our load balancers, we are investigating the issue

Posted Jun 18, 2020 - 09:53 AEST

This incident affected: Autotask to Xero (My Accounting Toolbox), Cloud Depot Web App (platform.clouddepot.com), and Recurring Payment Service.